Leadership Development Consultant

Eric Dulong, CPCC, PCC

With decades of business experience spanning multiple sectors, Eric knows what it takes to train and develop effective front-line managers and organizational leaders.

From resource extraction to retail commerce, Eric has worked with a diverse assortment of organizations in both the private and public sectors over the years. In 2012, he created VitalAction Coaching in order to turn his knowledge into actionable strategies for effective leadership development. By focusing on non-judgmental conversation-based learning, Eric establishes a culture of trust and engagement with clients.

As a coach, Eric operates as a supportive partner, an attentive sounding board, a keen observer and, ultimately, as a catalyst for positive change. Certified by a number of prominent coaching bodies and federations, Eric specializes in preparing and executing strategies tailored to each client’s individual needs.

On a personal level, Eric enjoys hiking, travelling, and playing ice hockey, as well as helping his two sons with their schoolwork and extracurricular activities. He is the Chef de Mission (Team Leader) of the Calgary delegation at the Alberta Francophone Games.


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Professional Licences & Coaching Credentials

Co-Active Professional Certified Coach (CPCC)

Widely recognized as the world’s most rigorous professional coach certification program, Co-Active Professional Coach Training is also the world’s largest and most established. To date, the organization has trained over 62,000 coaches, including employees representing over a third of the world’s Fortune 100 companies.

Professional Certified Coach (PCC)

ICF is the only globally recognized, independent credentialing program for coach practitioners. ICF Credentials are awarded to professional coaches who have met stringent educational and experience-related requirements and demonstrated a thorough understanding of the profession’s standard coaching competencies.

C-IQ for Coaches—Enhanced Skills Practitioner

Based on Neuroscience Research, specifically the Neuroscience of Conversations, Conversational Intelligence® provides us with a deep understanding of the impact of our conversations. By mastering conversational patterns, we are able to Architect, Deconstruct, and Shape conversations in constrictive ways.

Authorized Partner—Everything DiSC

Everything DiSC® is a personal development learning experience that measures an individual’s preferences and tendencies based on the DiSC® model. This simple yet powerful model describes four basic styles: D, i, S, and C, and serves as the foundation for the Everything DiSC Application Suite used in VitalAction’s coaching services.


Authorized Partner—Five Behaviors of a Team

Based on Patrick Lencioni’s international best-seller The Five Dysfunctions of a Team, The Five Behaviors of a Cohesive Team® Powered by Everything DiSC® helps teams apply The Five Behaviors™ model of Trust, Conflict, Commitment, Accountability, and Results to drive team effectiveness and productivity.